Privacy Policy

Introduction

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our service.

Information We Collect

We collect the following types of information to provide and improve our service:

1. Account Information — Your name, email address, and other details you provide when creating an account.
2. Usage Data — Information about how you interact with the service, including features accessed, frequency of use, and interaction patterns.
3. Device Information — Device type, operating system, and browser type, used to optimize compatibility and performance.
4. Cookies — Small data files stored on your device to remember preferences and improve your experience.
5. Payment Information — Billing details handled by trusted third-party payment processors. We do not store full card numbers on our servers.
6. Images and Instructions — Images, prompts, language selections, and other instructions you submit when using AI features, together with the resulting output.

How Image Processing Works

ImageWise includes two types of tools:

• Local image tools process files directly in your browser. The image is not uploaded to ImageWise for these operations.
• AI image tools require the image and your instructions to be transmitted for processing. These requests may be handled by infrastructure, storage, and AI service providers acting on our behalf.

Your AI task history may retain source references, processing settings, and results so you can return to previous work. Retention may vary by account type and operational requirements.

How We Use Your Information

We use the data we collect to:

• Provide, maintain, and improve the service.
• Process transactions and send related confirmations.
• Send technical notices, security alerts, and support messages.
• Respond to your questions, feedback, and support requests.
• Detect, prevent, and address fraud and abuse.
• Process images and generate the output you request.
• Maintain task history and usage balances for signed-in accounts.

Data Sharing

We do not sell your personal information. We may share data only in these limited cases:

• With infrastructure, storage, AI, email, analytics, and payment providers that help us operate the service and process your requests.
• To comply with legal obligations or respond to lawful requests from public authorities.
• To protect our rights, property, or safety, or that of our users.

Data Security

We implement industry-standard security measures including encryption in transit, access controls, and regular reviews. No method of transmission over the Internet is 100% secure, but we work continuously to protect your information.

Your Rights

You may request access to, correction of, export of, or deletion of your personal information, subject to applicable law and legitimate retention requirements. Use the support form available through the service to contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the date at the top of this page and, where appropriate, sending a notice through the service.

Contact Us

If you have questions about this Privacy Policy or a privacy request, use the support form available through ImageWise.